Double Clutched currently only ships within the United States and Canada.
Orders will be sent via USPS First Class, USPS Priority (if selected) or USPS Parcel Select within 4-5 business days of ordering (Custom orders ship in 7-10 business days). After your order ships you will be sent an email notification with tracking information. Please allow 24 hours before tracking information populates onto USPS Tracking site.
If you would like a faster shipping method, please contact me before ordering so that we can discuss shipping options.
I hope that your experience with Double Clutched is extremely satisfying. Please contact me with any questions and concerns about your order and/or your items should an issue arise.
You may return most new items within 5 days of delivery for a full refund. Items must be returned in the condition in which they were received. We'll also pay the return shipping costs ONLY if the return is a result of our error (you received an incorrect or defective item, etc.). Otherwise, the customer is responsible for return shipping. Refunds will be given in the amount of the item price and do not include original shipping charges.
Custom orders and samples are not returnable.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond as soon as possible with instructions for how to return items from your order.